Help and support
Questions, problems or feedback? Email [email protected] and we'll get back to you, usually within two business days.
What is Globugg?
A live map of short videos (buggs) from real places. Buggs stay on the map for a few hours, so what you see is happening now.
How do I post a bugg?
Tap + on the map, record or pick a video, add a caption, then Drop it here. Posting is for people 18 and older.
What are boosts?
A one-time purchase that keeps a bugg on the map longer (6, 12 or 24 hours), or promotes it as Sponsored for a week or a month. In the apps you pay through the App Store or Google Play; on the website, through Stripe. You can also boost free with points.
A boost didn't apply, or I was charged twice
Email us with your @username and the date. Purchases made in the iPhone app can also be refunded by Apple at reportaproblem.apple.com, and Google Play purchases through your Play Store order history.
How do I report a bugg, comment or account?
Tap the flag (Report) on the bugg, or press and hold a comment or open a profile and choose Report. For urgent safety issues, email us.
How do I block someone?
Open their profile and tap Block. You can see and unblock people in Settings → Blocked accounts.
How do I delete my account?
In the app or on the website: Profile → Settings → Delete account. Or see how to delete your account.
Globugg is made by Bavity LLC. See our Terms, Privacy Policy and Community Guidelines.